Terms and conditions

Delivery time and Freight

All articles in the placed order will be, as far as possible, sent as one shipment. If the articles are out of stock the shipment can be delayed or the order may be split into more than one shipment.  

In addition to your order, we will charge freight. We corporate with several international couriers, and we will always make sure our customers get the lowest possible freight expenses. We will return to you, with the full amount on email and our bank number. When we receive your payment, we ship your order. If you have any questions, please contact us on export@cchobby.com

 

Payment

Institutions, schools etc.:

All orders will be charged at the postal rate.

Private customers:

All orders will be charged at the postal rate.

Wholesale:

All orders will be charged at the postal rate.

Bank details:

Creativ Company A/S
Bank: Sydbank
IBAN-number: DE57200306001000519943
BIC-code/SWIFT-address: SYBKDE22

Please note: There is no minimum order value and no handling charge.

 

Return policy

Purchases may be returned within 14 days of the date you received the articles. The articles have to be unused, undamaged and in original packaging (in original condition) for complete refund. If you want your money back we will issue a full refund for the price you paid. The money will be deposited into your bank account after we have received the returned articles. Return the articles together with a copy of your invoice and your banking information. State the cause of the return on the invoice. Please send the articles as regular postal package /envelope - do not send cash on delivery.

 

Delivery charges

Your freight expenses will be stated when we receive your order and you will be informed by email. We always ship at the lowest cost possible.

We make reservations for the liability of misprints and sold out articles.

For B2B resellers with individual agreements, separate terms apply.

 

EU Law

Creativ Company is committed to complying with EU law.

If a customer outside the EU wants to buy the products from CC, it is the customer's responsibility to ensure that the products they import meet the legal requirements that exist in the country to which they import.

Club creativ

Club Creativ is our customer club, filled with exciting benefits and discounts for anyone who loves creativity. Membership is free and there is no commitment. This means you can unsubscribe at any time - although we naturally hope you will enjoy being part of the community for a long time.

The club is for private individuals only, and you must be at least 16 years old to become a member.

Read the full terms and conditions for Club Creativ.